The first thing you notice when you walk in is the stench. Not just a little damp smell, but a full on stench that was unlike anything I’ve ever smelled. It was obviously related to to the AC unit, but beyond that, I can even begin to describe it. Next issue: internet. Which didn’t work half the time. Repeated calls to facilities could not seem to get it to work more than a few hours at a time, Another issue: security. Do the housekeepers not know that it is strictly forbidden to open up a door to clean a room, then step away from that room, leaving the door open, for up to 30 min? C’mon. Housekeeping 101. Now, the description of the room. I booked this because someone had said it had ‘sweeping views” of the bay. Nope. Peek a boo at best. We were a long way up the hill, way out side of town, and pretty much felt completely separated from anything from Phuket. So much so, the only place to eat. Was at the hotel. Finally, and the odd thing, this unit had major electrical issues. It cycled on and off about 20 times a day, crashing everything in the process. Repeated calls to facilities never got this issue fixed. I wanted to like this place. I spent several days there, and hate to walk away disappointed. But steal clear until they fix these issues.

My 2nd time in this room. Have been in 3 other Twin Sands rooms (when this room not available). This room is the best. Best view. Quite. My favorite.

We found the property to be very well maintained with friendly staff and wonderful amenities. The view is amazing and the small beach, within walking distance, made it even better. I enjoyed the location as it was quite but if you did desire to go to town the free shuttle was very reliable and convenient.

Spent 5 nights here, lovely views of the beach on your private balcony, nice and clean pools and other amenities. Services are great and all the staffs were nice. Free shuttle to Patong central was a big plus. Highly recommended!

Stayed 5 days in a ground floor pool access room (submitted different review (had water problems there)) and 10 days in sea view room (this review). Excellent value. Modern furnishings (my taste). Full kitchen. Good view of the sea (a little obstructed by high trees on the shoreline (not quite as good as the website picture, but still very nice)). Very nice balcony (spent a lot of time there). Overall location ok (a preference thing). Very quiet, but 15 minutes from town (via free resort shuttle (need to reserve (could be a problem if resort is busy))). The WiFi is a little weak (cuts in and out). Resort restaurant is expensive, but not needed (I only used it once (full kitchen advantage)). Most meals sourced at Big C (Jungceylon in Patong) and Family Mart (adjacent resort). A few things to note about the website description for this room: It is not a penthouse (3rd floor of 4). Seaview picture not exactly accurate (some obstructions from trees (looks like they were photoshopped out of the website picture)). There is no washing machine in this room (as implied by website). These three small misleading items may lead to underachieving expectations (as observed in other reviews I saw). Almost deducted a star for poor WiFi, but overall experience was still a 5. Hope to stay there again.

I am so glad I decided to stay at this location even after I read the complaints review. This is one of the only properties that the pictures are very accurate. The place is very modern, nice and comfortable in every way (mattresses, couch...). Yes, there was a little noise of construction but I could barely hear it and I did stay indoors for 4 days out of my 5 nights of stay due to food poisoning that I got from one of the Patong restaurants that I ate in on the first day I got there. Only thing that might be negative to the people that want to be around busy area is that if you want to go to Patong by foot is way too far, about an hour walk. By taxi is about 300 Thai bat which is little less than US $10. The good thing is the resort provides daily complementary shuttle to the big mall in Patong and back every 2 hours and they are very prompt, nice and clean with professional drivers in new minivans. It is only few min walk to the beach and .8 Kilometers before Paradise beach which unfortunately I did not get a chance to visit due to my illness. The front desk is 24/7 with professional English speaking staff ready to assist and help, every time I called from my room they picked up on the 3rd or 4th ring which doesn’t usually happen on my visits outside the US. I definitely recommend this place specially if you want to be remote from the loud and busyness of Patong but at the same time have the option of a driver to take you back and forth for the times you do decide to go there. I am staying in Phuket for 15 nights and due to the negative review I decided to only stay for 5 nights at this property. I just checked out yesterday and checked into another property in Karon beach, what a joke, what a mistake. Nothing like the pictures in any way and the front desk is awful but I am not here to complain about another property. My mistake was to believe the complaint but so glad I tried it regardless. I really appreciate such a honest and sincere host, I wish everyone else would had been the same.

Beautiful condo, fantastic view and the best resort staff ever! I have made new friends for life! They are still working on phase 3, but seriously who goes to beautiful thailand to sit in their condo all day?? Not me! I will be back next year for part deux! ❤️🇹🇭

Clean, modern and beautiful! This little gem was perfect! Its a little outside of Patong but its a quick 5-7 min ride to town. The staff was very courteous and helpful when trying to plan our days. Language was a little bit of an obstacle but that was to be expected. Would recommend 100%.

I booked this unit based on the cover photo with the amazing open ocean view. However, this is NOT the view from the room being rented. Our view was more of a peekaboo view over buildings, electric wires, through tall trees and into a cove. Not the wide open ocean view seen on the listing. To say the least, we were very disappointed. And then there was the construction! It mentions this on the website, but is entirely understated. From 7:30AM to 7:30PM! Below you, to the right of you and to the left of you. Tile saws, Jack hammers, etc. It was not the relaxing trip we thought we were getting. The lani was completely unusable because of the noise and the pools were both noisy as well. The complex is at least doubling the amount of rooms and adding pools etc. It was impossible to escape without leaving the property. When I contacted Boris, he said that the construction should be finished in the next few months. (No help for us) And he said NOTHING about the fact that the unit view is totally misrepresented. He said he'd rebate $50 back for the unrelenting construction noise, but it didn't happen. Also, the listing lists a dryer. A small drying rack on the lani is Not a dryer. The actual room is nice and the people working at the complex were wonderful! We also liked the Blue Mango restaurant at the property and the shuttle to town was helpful. Once the construction is finished it will be a nice big resort. But if you book, know that you will have a limited bay view (looking sideways into the bay with the mountains behind) and Loud construction unles it's completed. I wish I'd known the facts and I would have went elsewhere.

The place as advertised was pretty good, very clean and the staff were very accommodating. A couple notes of importance like; the ad showed a washer and dryer which we were counting on. When we arrived we discovered one did not exist. The staff were very good about getting a local laundry service and Boris covered the cost of the laundry. It would have been much better to know this up front. Second the ad advertises a penthouse suite. The suite is on the third level of four, so not a "penthouse". The on site restaurant is obscenely expensive charging double to triple what you pay in the nearby town I realize there is a captive audience but the prices where outrageous. We ate in our suite and that was just fine. Overall the palce was very comfortable.