Dear Merlijn,
You don't know how happy we are about your comment!
It is a real honour for us that you chose us for your holidays on this beautiful island and that you would like to say a few words about your stay.
Our main aim is to make you feel welcome in our hotel and it is a pleasure to let you know that we have achieved this.
We are sorry to hear that you missed themes in the restaurant, please do not doubt that for us these criticisms are very important to take it into account and include it in our daily improvement.
On the other hand, we are sorry that you encountered the inconvenience of the rubbish truck passing by in the early hours of the morning, as it is unavoidable.
We are pleased to hear that you felt welcomed by our staff, they are wonderful and the most valuable thing we have and we are proud that you value them as much as we do. In this case, thank you for the special mention of Michael, he would be delighted to receive your kind comment.
It is a joy that you had the opportunity to meet our great entertainment team, as they are always providing unique moments.
It was a pleasure to host you and it would be a pleasure to host you again on your next holiday on the island.
Best regards,