Dear Amsterdamewww,

Thank you for taking the time to share your review. At Proper, we strive to provide exceptional service for every guest; therefore, your feedback is extremely important as it helps us continually improve our service and provide memorable experience to our valued guests.

We are delighted to read that you enjoyed the ambience and décor of our design along with our Aireloom guest room mattresses.
With Charmaine’s, it is part of our hotel and our guests have premier access to enjoy space when they open.

Please note our Mid-Market neighborhood is ever changing and we have world class cuisine and great companies such as Dolby Laboratories, Uber, Square, Spotify and Zendesk. This is not just a centralized problem that the Mid-Market neighborhood is experiencing but more of an entire San Francisco issue. We are working tirelessly with not only the Mayor’s Office, Community Ambassadors, San Francisco Travel Association as well as the San Francisco Hotel Council on some of the issues this city is facing all over and know that San Francisco will overcome and be a great place for all to visit at any time.

Our relationship with our guests is of paramount importance. We thank you again for choosing to stay with us and for sharing.

Sincerely,


Aaron Alexandar
Director of Rooms
aaron.alexandar@properhotel.com