Dear epo325,
Thank you for your recent stay at Legendha Sukhothai Thai Village Resort and sharing valuable opinion.
As the review you raised, please allow us to take this opportunity to reiterate further that we always commit to fist impressive greeting as our top disciple. However according to your advice, we promptly took action and emphasized this to all of our staff especially reception team. Moreover, as your a few points you metioned, we’d like to add more explanation as following.
Firstly, in term of Parquet Creaking, since early this year up until now, we’ve continually refurbished our parquet, however there is a couple room is being on the process. Expectedly the complete 100 % replacement would have been done soonest. Additionally, please be notified that currently most of our rooms can be smoothly operated without any Parquet creaking.
Secondly About Mosquitoes, every week, we routinely fume 100% eco-friendly organic mosquito repellent which is imported from Australia to covering our resort including restaurant area, anyways since nowadays it’s under the rainy season which originates more mosquito than usual, hence we’d like to strongly express that since the rainy season we’ve been doubling our procedure of mosquito elimination. Especially after your observation, we’ve certainly paid more attention particularly to the restaurant area.
Lastly, concerning our free bicycles service, may we clarify that this service has never been actually stopped operation. However because the said service are quite popular activity for our client which sometimes make our bicycles gotten in short-supply during the peak time.To assure that you’d definitely get the bike, please kindly request it up front once you make the booking on our website,visit us via Facebook or available platform.
Thank you again for your opinion and we hope to see you back in the future.
Best regards,
Legendha Sukhothai Thai