Dear SandravdMeer,
We very much appreciate your comments regarding your stay at the Mercure Tunbridge Wells Hotel.
It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we all very much look forward to welcoming you back again soon.
Sincerely,
Nathan Ruthven, General Manager