Thank you very much for selecting us during your stay in Valencia and for your feedback.
I hope you had a marvelous experience in the city and discovered all the magical places that Valencia has to offer.
Regarding your comment, I take note to share it with the person in charge of this matter. I apologize for the inconveniences you experienced.
Next time you decide to come back, It will be a pleasure to personally welcome you at Only YOU Valencia, your home.
With warmest regards,
José Enrique Herrero
Guest Experience Manager