Dear guests, yes indeed, service costs are not included and are paid locally to our agent. A part from the basic service (final cleaning, laundry and hand over of the keys), our agent can offer other services (additional cleaning, aiport and transport services, babysit, catering, welcome package, etc) which can be requested before arrival and are paid locally to our agent. The tariffs offered by our agent include VAT. Reason why we seperate rental tariff from the service charges is that the applicable VAT rates are different and that we believe this is motivating our agent to deliver the best possible service to our guests.