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Don Gregory by Dunas

Reiziger (535)
360
Panorama’s (58)
Video (5)
Certificaat van uitmuntendheid

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Nr. 2 van de 20 hotels in Gran Canaria
Locatie
Hygiëne
Service
Prijs/kwaliteit
Certificaat van uitmuntendheid
Voorzieningen van accommodatie
Parkeerplaats
Gratis internet
Zwembad
Fitnesscentrum / sportruimte
Gratis ontbijt
Strand
Avondentertainment
Stomerij
Wifi
Openbare wifi
Internet
Zwembad voor volwassenen
Buitenzwembad
Bar/lounge
Restaurant
Ontbijt beschikbaar
Ontbijtbuffet
Zwembadbar
Wasservice
Rolstoeltoegang
Meer weergeven
Voorzieningen van de kamer
Rookvrije kamers
Suites
Airconditioning
Privébalkon
Veilig
Flatscreen-tv
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Speciale prijs:20% korting op kamertarief

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38restaurantsbinnen 0,5 km
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Het hotel heeft een goede ligging, direct aan het strand en aan de oceaan. De kamers zijn prima. De douche loopt slecht leeg, waardoor het water je kamer in stroomt. Het personeel is over het algemeen erg aardig. Echter ze houden zo vast aan de regels van de all inclusief dat
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Antwoord van Dunashotels, Director de Relaciones Públicas bij Don Gregory by Dunas
Gereageerd op 9 mei 2019
Dear Elody, Thank you for having taken your time to write us your review over your stay in our Hotel Don Gregory by Dunas. We are happy to read that you enjoyed our unique location right next to the beach of Las Burras as well as our modern and spacious rooms. In addition we would like to point out our friendly and courteous staff. On the other hand, we regret that we did not fully meet your own expectations. You can be assured that your comments are taken seriously and shared with the management team to identify areas for improvement. We are truly grateful for this information and we guarantee that it will be used as an opportunity to improve our product and service. The entire hotel team is looking forward to welcome you back again soon. Kind regards, Sandra de la Casa Guest Experience
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net terug van een week Dunas. Het gerenoveerde hotel ziet er mooi uit. Echter niet echt doordacht. De regendouche hangt op 1.60M wat voor veel Europeanen echt te laag is. De kamers zijn verder klein maar schoon en mooi. Het eten is echt gemiddeld. Ontbijt en lunch zijn nog ok,
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Antwoord van Dunashotels, Director de Relaciones con Clientes bij Don Gregory by Dunas
Gereageerd op 24 sep. 2018
Dear Mr. Marco, We thank you for choosing the hotel Dunas Don Gregory**** for your holidays. Great that you enjoyed its location, our recent renovation, the cleaning of the rooms, our ocean view and the proximity to the beach. Unfortunately, we are sorry to hear that in other aspects we could not satisfy you completely this time. We take your valuable opinion on joyless experiences and personal observations as an incentive to continue improving. Details will be evaluated by our direction with the department leaders to find out possible reasons of the one or the other inconvenience and of course we will keep on working in the mentioned areas in order to satisfy all our clients even more in the future. Due to the mix of clients we would like to inform you and further clients that this varies quite a lot during the year and this depends on several aspects which we can influence not very much. Hopefully we can welcome you one day again and that we can surprise you with realized improvements. Best regards, Mrs. Kurz
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Afgelopen week verbleven in het Dunas Don Gregory hotel. Op het eerste oog leek het allemaal super, helaas viel dat nog al tegen. . Een pluspunt is de ligging, direct aan zee en in een rustiger gebied, heerlijk. Verder, hadden wij eigenlijk elke dag vieze handdoeken, werd de
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Antwoord van Dunashotels, Director de Relaciones con Clientes bij Don Gregory by Dunas
Gereageerd op 1 sep. 2018
Dear Milou, Thank you for choosing Dunas Don Gregory**** for your holidays. We appreciate that you have taken your time to write and publish a feedback with your personal experiences and opinions. It’s nice to hear that you have valued positively the location and that you pointed out the excellent service received by our team member Rosa, who we will forward your feedback to. Nevertheless, we are sorry to hear that we did not meet your expectations in other areas and we would have liked to speak with you personally while your stay. For all our clients we have a team of maintenance and chambermaids available during the entire day, as well as our Guest Relations team and the Direction is in the hotel on a daily base and can get contacted directly in case of questions, suggestions or inconveniences. At this point we only can apologize that some occasions of your experience were not as you would have wished. According to the charge for a beach towel change we would like to inform you and future guests that this is a way of making hotel clients conscious of the environment. Practice has shown that guests change beach towels less frequently, only when they assume that it is really necessary. According to your feedback on the clients strategy we'd also like to inform politely that we have clients from around 15 countries with all ages. Our aim is always to treat every client the same way, not distinguishing treatment, given services or activities by their origin or age. We are sorry that you did not experience this equal treatment by our team while your stay. We will continue working on this area. Once again we thank you for your feedback on your personal experiences and observations which motivates us to continue working on these areas in order to satisfy all our clients daily even more. Kind Regards, Mrs. Kurz
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Obers aan het zwembad Fila Femé en Zvone waren heel vriendelijk en in het algemeen wel goede service, propere kamers. Eten iets minder, niet te veel variatie in middag en avondeten. Muziek om 21 u dik in orde, heel tevreden Wat betreft het hotel hadden we wel veel geluid van de
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Antwoord van Dunashotels, Director de Relaciones con Clientes bij Don Gregory by Dunas
Gereageerd op 24 jul. 2018
Dear Esther, we thank you for choosing the Dunas Don Gregory**** for your holidays. Great that you enjoyed the cleaningness and that the received service was to your satisfaction, especially from Femé and Zvone. We will make sure that this feedback will reach them. We also took note of your comment on the gastronomic offer and our direction will keep it in mind for possible adaptations in this area. We hope you had a safe trip back home. Kind Regards, Mrs. Kurz
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Dit hotel staat op perfecte locatie bijna op het strand kamers met waanzinnig uitzicht op de hogere etages Het kapitaal zit hem echter in het personeel Stuk voor stuk juweeltjes van mensen toegewijd vriendelijk als gast voel je je koning . Het eten was goed maar niet aan ons
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Antwoord van Dunashotels, Director de Relaciones con Clientes bij Don Gregory by Dunas
Gereageerd op 26 mei 2018
Dear Les, Thank you very much for choosing Dunas Don Gregory **** for your stay on the Canarian Islands. We are pleased to know that you have enjoyed our location. Your feedback on our staff will be get forwarded to them. It always motivates the entire team which is interested to give the best service every day. On the other hand, we will take your personal suggestions into account in order to offer you a better experience for your next time with us. We hope that we can welcome you again in our hotel. Don't hesitate to contact us if you have any questions. Kind regards, Mrs. Kurz
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Vorige
PRIJSKLASSE
US$ 154 - US$ 271 (Op basis van de gemiddelde tarieven voor een standaardkamer)
OOK BEKEND ALS
dunas don gregory hotel san agustindunas don gregory maspalomas
VOORHEEN BEKEND ALS
Dunas Don Gregory
LOCATIE
SpanjeCanarische EilandenGran CanariaMaspalomasSan Agustin
AANTAL KAMERS
244
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