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Scalford Hall Hotel

Reiziger (265)
Kamer en suite (71)
Reiziger (265)
Kamer en suite (71)
Dineren (34)
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Zakencentrum met internettoegang
Gratis snelle internetverbinding (wifi)
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Historisch hotel
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HOTELCATEGORIE
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Luchthaven Nottingham East Midlands30 km
Internationale Luchthaven Birmingham70 km
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+4
Mooie plek, maar controleer of er is een bruiloft op! Kamers waren schoon en het bed was comfortabel, hoewel de live band waren luid en speelde tot 12 . De speelkamer zou echt goed, maar er waren geen darten, kapotgeschoten ballen etc dient bijgewerkt worden in het algemeen. De k
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Antwoord van Matt W, Food & Beverage Manager bij Scalford Hall Hotel
Gereageerd op 9 aug. 2017
Thank you for taking the time to review your recent stay at Scalford Hall. Im pleased to hear you found the games room and enjoyed your time exploring this part of the hotel. For safety and security reasons the darts and additional games equipment are held at reception. I was only too happy that we were able to arrange your evening steaks and an earlier breakfast the following morning. Where possible we will always try to fulfill the needs of the customer and its great that we were able to on this occasion. I hope we will be able to welcome you back to the hotel in the near future. Best Wishes Matt Wade
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"dus erg teleurstellend"
televisie was niet werkzaam in onze kamer, één van de gordijnroede werd vrijstaand wanneer je probeert te wijzen dicht, loo rol houder was losschieten van de muur, mokken in de kamer waren vies.
Vanwege een bruiloft dat was gebeurt op het moment, de ontbi
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Antwoord van Matt W, Food & Beverage Manager bij Scalford Hall Hotel
Gereageerd op 1 aug. 2017
Thank you for your review following your recent stay. It is very disappointing to read your comments as I believe we spoke on checkout on Sunday morning. Your TV was exchanged and the dirty mugs were replaced with clean when you contacted reception. The curtain rail and loose toilet roll holder have been placed onto our maintenance list, please accept my apology for the issues you experienced. We are currently in the process of identifying an alternative room to host the evening dinner service when the Coleman restaurant is not available. Unfortunately the best option on Saturday was to use the breakfast room. Please accept my apology that you were not shown to a table in the Coleman restaurant, there should have been no reason for you to sit at large tables. I will ensure the breakfast supervisor is reminded of the requirement to greet and seat guests. You will be pleased to know that we have recently revised our breakfast offering to include croissants and pain au chocola and to that of a table service rather than buffet. I do hope we will see a return visit in the future. Kind Regards Matt Wade
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Ik heb dit hotel geboekt voor mezelf en mijn zus naar wat ik hoopte zou een mooie afsluiting van een spa dag gingen we op lokaal.
Ik boekte een tweepersoonskamer maar bij aankomst was het een tweepersoonsbed. Ik sprak met twee aparte leden van receptie personeel tijdens de avond
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Antwoord van Matt W, Food & Beverage Manager bij Scalford Hall Hotel
Gereageerd op 1 aug. 2017
Thank you for taking the time to review your recent experience at Scalford Hall. was disappointing to speak with you on Sunday when you checked out and to hear about your experience. You were happy with the 20% discount that was offered. We were aware of your food requirement and it is unfortunate that the option on the menu was sold out quicker than we anticipated. We did however replace the sold out item with a suitable substitute. The hotel has commenced a period of refurbishment and renovation which should restore the building to its former glory. Following your review I will be discussing your issues with the heads of departments today in the hope that we can prevent issues of this type in the future. Kind Regards Matt Wade
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Mijn zoon en zijn vrouw gehouden hun bruiloft hier afgelopen weekend. We verbleven in de nacht voor de bruiloft en de huwelijksnacht. We willen een grote dank aan manager Matt en feliciteer hem met het fantastisch personeel en hoe goed we waar verzorgd. Het eten was geweldig, de
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Antwoord van Matt W, Food & Beverage Manager bij Scalford Hall Hotel
Gereageerd op 31 jul. 2017
Thank you for taking the time to review your two night stay at Scalford Hall Hotel. Im thrilled to read that your recent stay and wedding reception was most enjoyable. It was our pleasure to ensure that the happy couple had a fantastic day. Your kind comments on the staff and food have been shared with the Scalford team, who were delighted by your comments. We very much look forward to welcoming you back to the Hotel when you are next in the UK. Best Wishes Matt Wade
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We gingen naar een bruiloft ontbijt , het eten was uitstekend, de service goed en de bar prijzen redelijk. De volgende ochtend het ontbijt was koud , de koffie en thee was van slechte kwaliteit. Dit ontmoedigd ons van het boeken van een zondagse lunch in de nabije toekomst.
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Antwoord van Matt W, Food & Beverage Manager bij Scalford Hall Hotel
Gereageerd op 31 jul. 2017
Thank you for your review of Scalford Hall Hotel. Im an pleased to read that your attendance at the wedding breakfast met your expectations and that you found the food, service and bar prices excellent. We do try to exceed our customer expectations and its great to read that has been achieved. It is disappointing to read your experience at breakfast. I will ensure your comments are discussed with the team. You will however be pleased to hear that we are in the process of changing our breakfast offering to that of a individual table service, which will address most of the issues you experienced. I do hope you will visit us again in the future. Kind Regards Matt Wade
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Alle foto’sReizigerKamer en suiteDinerenZakencentrum en evenementenruimtesGezins- en speelplekken
Bathroom insects
Bathroom insects
Bathroom insects
- missing battery cover from remote - 2 singles bolted together - across middle - mould in bathr
- missing battery cover from remote - 2 singles bolted together - across middle - mould in bathr
Vorige
Is there actually hot water, running water And heating??? Can I actually flush and wash my hands as you’ve have recurrent problem with this I see?! 3 star but never been 3 star clean that’s for sure! Please do not waste your money to go here the owner is tight as a 🦆 and be lucky to get a warm room with all 3 basic thing!!
Yes there is hot water and I believe the rooms are warm in the hotel, but as we were in the annex I cannot say about other rooms, the hotel was warm as so was the dining room.
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What time does the bar stay open till ?
it closes at 1am
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How far is it from theferry port from Dover - ca we walk?
I ironically in England you can't get further away from the sea than Leicestershire!!
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Hi, we have just booked a week in this hotel for August with Thomson. I am thinking about upgrading the room as we have booked a room classed as a Twin with Sea View. Did you upgrade prior to arrival with either Thomson or directly hotel?? Many thanks.
Dear 748SarahT75, Can you check your booking is definitely for our hotel, as we are in the Leicestershire countryside, and do not operate through Thompson or offer sea views? Kind regards
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How far is this from glastonbudget?
Hi Vicki I am the new General Manager here at Scalford Hall, next years Glastonbudget is in Wymeswold which is 13,3 miles from us. If you are going to next years festivals please get in touch and we can look at the best rate for you. Best wishes Daniel Gough General Manager
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VorigeVolgende
11
PRIJSKLASSE
US$ 48 - US$ 684 (Op basis van de gemiddelde tarieven voor een standaardkamer)
OOK BEKEND ALS
scalford hall hotel melton mowbrayscalford hall melton mowbray
LOCATIE
Verenigd KoninkrijkEngelandMelton Mowbray
AANTAL KAMERS
81
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