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Hilton Garden Inn Watertown/Thousand Islands

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Gratis snelle internetverbinding (wifi)
Zwembad
Gratis parkeren
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Fitnesscentrum / sportruimte
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Rolstoeltoegang
Bar/lounge
Zakencentrum met internettoegang
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Hot tub
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Meertalig personeel
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Niet-roken hotel
Verwarmd zwembad
Binnenzwembad
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43Aanbevolen auto mee te nemen
Cijfer: 43 van 100
66restaurantsbinnen 0,5 km
1attractiebinnen 0,5 km
Contact
1290 Arsenal Street, Suite 8, Watertown, NY 13601-2294
Naam/adres in plaatselijke taal
Routebeschrijving
Luchthaven Watertown6 km
Luchthaven Kingston59 km
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Beoordelingen weergeven waarin het volgende voorkomt
Wij kwamen vrij laat aan in het hotel om nog 2 kamers te vinden voor 1 nacht, zeer goed geholpen aan de receptie, toen wij vertelde dat de kamers via adviseerde bookings.com goedkoper waren, adviseerde zij zelfs om in de loby snel e kamers viaa die site te boeken. Het was precie
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Antwoord van JodyP123, General Manager bij Hilton Garden Inn Watertown/Thousand Islands
Gereageerd op 20 sep. 2016
Thank you for taking the time to review our hotel and it's amenities. We are honored you enjoyed your stay and look forward to your return. Kindest Regards, Jody Pettit, GM
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Deze beoordelingen zijn machinevertalingen vanuit het Engels. Machinevertalingen weergeven?
Dit is het beste hotel in de omgeving. De klaargemaakte ontbijt op bestelling was geweldig, het verse fruit was zo goed, de service kon niet beter zijn geweest. De kamer was zeer schoon, comfortabele bedden. De badkamer was schoon en goed bevoorraad met zeep, handdoeken. De handd
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Antwoord van JodyP123, General Manager bij Hilton Garden Inn Watertown/Thousand Islands
Gereageerd op 9 aug. 2017
Thank you for taking the time to write a review in the Hilton Garden Inn and our staff and services. We enjoyed having you with us and appreciate your kind words. We hope to see you again some day soon. Kindest Regards, Jody Pettit, GM
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Accommodaties mooi en schoon. Personeel schoonmaak kamers en onderhoud mensen vriendelijk. Receptionisten en eetkamerpersoneel hooghartig en gebrek oprechte vriendelijkheid. Eethoek vrij goed vastzit in de inkom. Geen privacy te eten. . . het gevoel alsof je in de lobby.
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Beoordeling verzameld in samenwerking met Hilton Garden Inn
Antwoord van JodyP123, General Manager bij Hilton Garden Inn Watertown/Thousand Islands
Gereageerd op 6 aug. 2017
Janet: Thank you for taking the time to write a review. I certainly can say, I am shocked to hear your comments about the front desk staff and dining room. It is very rare that we receive a comment like that about any of our staff. I do remember you and do remember discussing with you all the information on the options for in the future for taking Canadian Cash at Par, including the Bed and Breakfast Package. Even though your AAA was never mentioned at the time of the reservation, and yet again never mentioned upon arrival or at any time during your stay, your request to have those discounted taken off your already posted rates was brought up upon check out. At the inquiry of one of my staff members Melanie, if this was possible or allowed, I came to the desk to meet with you directly and of course we honored that $30 credit for you. Melanie who is extremely friendly was trying to assist you but as she has only been on this job about four weeks was having a difficult time in trying to figure out how to process your request. Realizing she was having a difficult time on making the $30 allowance, we asked Sabine to step in and help out so you could be on your way. Without particular details of why or who you felt was being snotty it is difficult to try and reprimand or retrain any one in particular. I agree our dining room is pretty much in our lobby, some people love the openness of the area and others do not. IT is the way all Hilton Garden Inns are being made now. They are very much into the social networking of guests to guest interactions. They prefer everything visible and bright. When we opened six years ago it seemed a bit intimidating to me but I am seeing more and more of it. They don't hide or lock dining rooms away anymore. The location I can not change, but the service I will do my best to ensure that guests don't feel as you did during your stay. I know you have come to the area several times and have many choices. I wish you some great stays in our area in the future whether it is with us or another hotel you would be more comfortable at. Kindest Regards, Jody Pettit, GM
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Zeer mooi hotel, personeel was erg leuk. De kamer was schoon, rustig en goed onderhouden. Het was dicht bij alles en een korte rit naar duizend eilanden. Gratis koffie 24 / 7 niet gegeten in het restaurant, maar gehoord van anderen eten was goed.
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Antwoord van JodyP123, General Manager bij Hilton Garden Inn Watertown/Thousand Islands
Gereageerd op 6 aug. 2017
Thank you taking the time to write a review on our hotel for your recent stay. I hope the weather was on your side while you were here. It's been a rough summer weather wise for the 1000 Islands. Thank you for choosing our hotel and we hope to see you back again some day. Kindest Regards, Jody Pettit, GM
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We hadden een comfortabel verblijf en ten zeerste aanbevelen.

Kamers zijn zeer schoon en goed onderhouden.

Het ontbijt was erg goed, enorme verspreiding met omeletten, Franse toast en pannenkoeken.

Personeel was zeer behulpzaam en beleefd.

30 minuten van Alexandria Bay die pr
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Antwoord van JodyP123, General Manager bij Hilton Garden Inn Watertown/Thousand Islands
Gereageerd op 6 aug. 2017
Thank you for taking the time to write a review on our Hotel, Staff and dining facilities. We are honored you chose us for your stay in the area and look forward to your returning again some day. Kindest Regards, Jody Pettit, GM
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Albumcategorieën
Alle foto’sReizigerKamer en suiteDinerenZwembad en strandZakencentrum en evenementenruimtes
King bed
Foto ingezonden door managementHilton Garden Inn Watertown/Thousand Islands
Guest room
Vorige
1234569
Is it at par canadian
This hotel is in New York. You do not have to pay in Canadian.
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Is hotel pet friendly?
Thank you for your question. Our hotel does allow service animals only.
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rooms with spa tub built for two are also available
The name of the room type you are requesting would be a Whirlpool room. They have a standup shower in the bathroom and a whirlpool tub for two in the bedroom area. Very soothing and romantic. We also have packages available that include dinner and a movie or our Naughty But Nice package for fun. Thank you for inquiring and I hope to see you with us soon. Kindest Regards, Jody Pettit, GM
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which room has spa tub built for two are also available
I believe it's clearly described as a jacuzzi room. It's actually a part of the room. I have stayed in these many times not for the in room jacuzzi but they are more spacious with a pull out sofa as well. Great for a family. My 3 year old loves the giant tub. There is also a full bathroom in the suite.
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VorigeVolgende
11
PRIJSKLASSE
US$ 130 - US$ 163 (Op basis van de gemiddelde tarieven voor een standaardkamer)
LOCATIE
Verenigde StatenNew YorkWatertown
AANTAL KAMERS
136
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