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Taj Ganges, Varanasi

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1.901beoordelingen
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Locatie is perfect.. er is niet veel te doen in de buurt maar het is rustig (en dat wil je wel als je eerst door varanasi hebt gelopen!). Ontbijt is ok... kon beter, niet veel keuze. Fitness is ok, zwembad ook. Spa/massages zijn FANTASTISCH!!!! je moet er wel voor betalen maar
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Antwoord van VijayPartapS21, General Manager bij Taj Ganges, Varanasi
Gereageerd 2 weken geleden
Dear Guest, Thank you for choosing to stay at Taj Ganges Varanasi, and for sharing your feedback on TripAdvisor. It is a matter of great importance to us when our guests take time to share the experience of their visit. As a group we are particularly dedicated to listen to the voice of our guest, which is the best barometer for us to enhance our services and quality. Please accept my sincere apologies that some aspects of your stay experience did not match up to your expectations. We are privileged to enjoy the goodwill of our guests, and have always benefited from their advice and suggestions. Our Executive Chef and F&B Manager have been asked to look at the variety and selection of food offerings to provide it with as much a diverse spread and taste as possible. Our Chef and his team were delighted with your approval on the breakfast offerings. We believe that great relationships with our guests are based on the objective feedback that we receive, and our constant effort to meet and exceed their expectations based on the same. We are grateful to you for identifying opportunities for improvement, for us to provide a more holistic and complete experience to our guests, which I and my team will work upon. It is a constant effort on our part to ensure our services are attentive and efficient, while retaining the special and personal warmth for which the Taj is known, and we look forward to welcome you back and to make all your visits memorable and fulfilling with us. Once again, thank you for your visit and feedback, and please do let me know of any assistance that I may be of personally, in future. With best wishes and regards, Vijay Shrikent General Manager Taj Ganges Varanasi and Taj Nadesar Palace Nadesar Palace Grounds Varanasi - 221 002, Uttar Pradesh, India
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Fantastisch hotel om enkele nachten te verblijven in het hectische Varanasi, het restaurant is fantastisch lekker, de kamers heel modern en ruim ... de tuin is een park, vriendelijk personeel .... wat wil een mens nog meer .... 👍👍👍aanrader, wel duur
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Antwoord van VijayPartapS21, General Manager bij Taj Ganges, Varanasi
Gereageerd 3 weken geleden
Dear Guest, Thank you for choosing to stay at Taj Ganges Varanasi, and for sharing your feedback on TripAdvisor. It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services and had an enjoyable stay. We look forward to continually delivering the warm and caring service which has made this possible, and are truly blessed by the affection that our guests have for us. Having people who are keen, enthusiastic and affable is so important in the hospitality industry. We truly believe that our people are our greatest strength, and your affirmation of their commitment and service excellence has been very motivating. We are deeply honoured by your recommendation of our hotel, and are grateful for the confidence and trust reposed in us. We look forward to being of service again, and ensuring that you experience our best hospitality on all your visits. Once again, thank you for your visit and feedback, and please do let me know of any assistance that I may be of personally, in future. With best wishes and regards, Vijay Shrikent General Manager Taj Ganges Varanasi and Taj Nadesar Palace Nadesar Palace Grounds Varanasi - 221 002, Uttar Pradesh, India
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Varanasi is een superchaotische drukke en vieze stad. dit hotel is een heerlijk rustpunt om weer naar terug te keren na een bezoek aan deze religieuze stad aan de beroemde rivier. heerlijke kamer gehad en een prima ontbijt.
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Antwoord van GatewayVaranasi, General Manager bij Taj Ganges, Varanasi
Gereageerd op 3 dec. 2015
Dear Guest, Greetings from The City of Temples! Thank you for taking the time out and posting such a healthy review on TripAdvisor and top rating you have given us in categories. We are pleased to read that your stay & food experience was as per your expectation. I have conveyed your compliments to our entire team for whom it has been a tremendous source of inspiration. We immensely value your patronage and look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns. Thank you for choosing The Gateway Hotel Ganges Varanasi! Sincerely, Ashwani Anand General Manager ashwani.anand@tajhotels.com
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Tijdens onze reis door India hebben we heel wat hotels gezien. The Gateway Hotel was hieronder het meest teleurstellend. (-) De eerste Impressie van het hotel was goed. Maar voor we in de kamers waren kwam het eerste minpunt naar voren: Betalen voor wifi. Alhoewel de prijs wel
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Antwoord van Gatewayvaranasi, General Manager bij Taj Ganges, Varanasi
Gereageerd op 2 aug. 2014
Dear Guest, Greetings! At the outset please acknowledge my sincere apologies for the inconvenience caused and not been able to come up to your expectations and live up to our own standards.This is small note to assure you that I have shared your constructive feedback with the team and we ensure to take the corrective actions at our end. I am also glad to see the positive feedback mentioned by you which has also been shared with the team. It is our constant endeavor to provide the finest of products and services in line with the standards of Taj Group of Hotels.We value your patronage and I am confident that you would provide us another opportunity to be of service to you and experience the gracious hospitality and the legendary service provided by The Gateway hotel Ganges Varanasi. Kindest regards, Ahmar Siddiqui General Manager The Gateway Hotel Ganges, Varanasi Nadesar Palace Grounds Varanasi, Uttar Pradesh 221002 India T 91 542 666 0001 F 91 542 250 1343 D 91 542 666 0011
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Het voorloaatste hotel op onze trip door India was zwaar teleurstellend. We boekten een kamer met zwembadzicht (kostte extra). Voor onze aankomst vroegen we per e-mail een rustige kamer, met het geboekte zwembadzicht. Bij onze aankomst werd ons eerst een kamer aan de zeer
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Albumcategorieën
Alle foto’sReizigerKamer en suiteDinerenZwembad en strandZakencentrum en evenementenruimtesGezins- en speelplekken
VorigeVolgende
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How long does it take to get from the hotel to the main ghat area by car, with traffic and without traffic? Thanks.
Dear Guest, Hotel is located 6 kms away from the Ghat and Generally it takes 40 minutes to reach there with traffic and 20-25 minutes without traffic by Car. Kindest regards, Varun Grover Sales Manager Taj Ganges Varanasi and Taj Nadesar Palace __ Nadesar Palace Grounds Varanasi - 221 002, Uttar Pradesh, India +91 542 666 0001
1 stem
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When will renovations be done? I am supposed to be there in December.
Don't know. You should email the hotel.
0 stemmen
Do you arrange wedding program?
I doubt Taj arranges wedding but you can hire them for weddings.
0 stemmen
When will renovations be done? I am supposed to be there in November.
They are completing the renovations by 30th. September.
2 stemmen
Alle antwoorden weergeven
Dust is an issue in India. The hotel is fine and away from the traffic, so should not be a problem. Re pillows, come on any hotel will help if you need extra pillows, just ask!
2 stemmen
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VorigeVolgende
1234
"Zejker geen straatzijde wegens dag en nacht lawaai"
"De standaard kamer is ruim voldoende met een mooi ligbad en douche."
PRIJSKLASSE
US$ 115 - US$ 263 (Op basis van de gemiddelde tarieven voor een standaardkamer)
VOORHEEN BEKEND ALS
Taj
LOCATIE
IndiaUttar PradeshVaranasi DistrictVaranasi
AANTAL KAMERS
130
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