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Mandurah Motel and Apartments

Reiziger (36)
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Zwembad en strand (4)
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We verbleven in het De Lutte Motel en Appartementen voor één nacht in juli. Het motel is gelegen dicht bij het centrum en de jachthaven restarant parochie. . De kamer was zeer comfortabel en vrij hoewel het resultaat zijn leeftijd een beetje. Had een geweldig restaurant. We
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Antwoord van sunbreakers R, Public Relations Manager bij Mandurah Motel and Apartments
Gereageerd op 18 jul. 2017
Thank you Geoff M for taking the time to write your review we do appreciated it, we are so pleased you enjoyed your stay, and yes we are so very proud of our Sunbreakers Restaurant. Mandurah Motel and Apartments is an ideal stay, especially as you have mentioned, over the summer period, our lagoon style outdoor swimming pool is very popular along with the tennis court and mini putt putt. We do hope to see you again soon Kind Regards Fiona
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Helemaal verontwaardigd met dit motel/Appartement alles was smerig. Verdieping, bank, plinten, extra deken binnenplaats buiten. Had ook een overdreven geur van bleekwater. Een ander persoon verblijvend in een ander appartement had tweemaal verschoven vanwege kakkerlakken en
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Antwoord van Gayle I, Public Relations Manager bij Mandurah Motel and Apartments
Gereageerd op 15 jun. 2017
Dear rea2n1, we are so very sorry we did not meet with your expectations on this occasion, however we do thank you for your review and are pleased to be given the opportunity to respond I am so very sorry you did not inform us during your stay that you had some concerns, if we are not made aware, then we can not assist you in anyway? Dialing 0 from your unit phone to reception would have allowed us the opportunity to address all of your concerns immediately Unfortunately the guest you have mentioned above, actually had a rather large water leak from a split pipe, which sadly happens to us, just like it can in your own home... however this guest reported the problem to us, and we acted and moved them to another unit straightaway, where they continued to stay with us for a further 4 nights, a plumber was also called and the pipe in question was isolated then repaired
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Maar er was een beetje miscommunicatie over onze tijd van aankomst - in, aangezien we van de Interstate, het personeel was vriendelijk en meegaand. We aten in het - house restaurant ongeveer 5 keer en konden niet worden teleurgesteld met het eten, ze hebben een aantal zeer goede
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Antwoord van Gayle I, Public Relations Manager bij Mandurah Motel and Apartments
Gereageerd op 15 mei 2017
Thank you Renee S, we are so very pleased you enjoyed your Sunbreakers Restaurant, and Accommodation, and we are sincerely sorry about the noise of the bathroom exhaust fan, if only we would have known during your stay, we would have been happy to send our Maintenance Staff to sort this issue for you immediately... We do hope to see you both again, it was our pleasure to serve you Kind Regards Fiona
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Ik zag op de website dat er waren kamers voor $ 125 . Het was mij alleen. Ik citeerde dit toch was gebracht $ 135 voor de nacht. Ik heb dit aanvaard als de aardige receptioniste die was ook werken in de bar toen ik aankwam, lieten me zonder een bond. Ik had achtergelaten mijn
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Antwoord van Gayle I, Guest Relations Manager bij Mandurah Motel and Apartments
Gereageerd op 6 feb. 2017
Dear Mariannem351 Thank you for taking the time to write such an extensive review, we certainly do appreciate your feedback, and I welcome the opportunity to be able to respond...however, in saying that, I can only address the areas directly involving Mandurah Motel and Apartments and Sunbreakers Restaurant, as I am sure you can appreciate... Accommodation charges/rates will vary depending on the time of the week, whether a weekend in involved etc when you see a tariff online, they are generally a special and are an internet offered rate, booking online is very easy no staff members involved in the transaction hence, the saving. Once you accept the tariff you accepting the terms and conditions pertaining to that tariff I do sincerely aplogise for the 1st room you entered, I am so very glad our staff members moved immediately once you alerted them to a problem Units are subjected to high levels of ware and tare, we do our very best to try and keep on top of this, and our housekeeping department has been made aware of all of your concerns Reception closes at 10pm, however, please be rest assured that 2 staff members reside on site, and we also employ the local security company as well, you may have not seen them but I can guarantee you they are there 24/7 I am so very pleased that you enjoyed the fish, prawns and scallops. Which brings us to the mussel, a strong earthy taste by nature, and an acquired taste. In any event of any food, particularly one which is harvested from the ocean is in doubt, there is only one course of action... I am so very sorry you had this experience, it is my only wish that we could have been given the opportunity at the time, to view and address your concerns... Regards Fiona
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Een beetje afgeschrikt door bardame/receptie houding bij het inchecken. Bij verzoeken om contant te betalen werden we geïnformeerd dat onze creditcard hadden opgeroepen die ochtend naar de pijpen van $ 435 . 00 ( inchecken was 1 : 10 00) . Bij navraag waarom werden we
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Antwoord van Gayle I, Guest Relations Manager bij Mandurah Motel and Apartments
Gereageerd op 23 jan. 2017
Dear Rakuuari1 Thank you for taking the time to write your review we really do appreciate it When a reservation is made thru a 3rd party booking agent, part of the terms and conditions of making that booking, is that you accept the terms and conditions, and you do this by providing your credit card details to secure your reservation. Your credit card is then processed on the morning of your arrival, the only difference is we do not transact your card like most other accommodation places at the time of your booking. We do have a 24 hour cancellation policy thus allowing more flexibility to our guests We do advertise that there maybe a $200.00 Bond required at the time of Check in, to cover any incidentals which may be incurred by you during the course of your stay your stay and will be refunded in full upon Check out We are so very pleased you enjoyed the location of your room, and that you had all the necessary items required, and that you found your linen fresh and clean... Recycling takes place at the Resorts service bay, located at the rear of the property, you may or may not have noticed this area on your driving thru on the one way road I do hope I have been able to address some of your concerns as mentioned in your review, and I thank you for allowing us the opportunity to do so Regards Fiona
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Vorige
Albumcategorieën
Alle foto’sReizigerKamer en suiteZwembad en strandDinerenZakencentrum en evenementenruimtes
bathroom
bathroom
room
room
room
VorigeVolgende
123
is there a fridge in the motel double rooms
Yes there is a small bar fridge
0 stemmen
VorigeVolgende
11
PRIJSKLASSE
US$ 83 - US$ 125 (Op basis van de gemiddelde tarieven voor een standaardkamer)
VOORHEEN BEKEND ALS
Comfort Inn Mandurah
LOCATIE
AustraliëWest-AustraliëMandurah
AANTAL KAMERS
50
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