Hallo, wie sieht jetzt Frühstück bei Radisson? Macht sin Zimmer mit Frühstück buchen, oder besser in der Stadt essen?

Is the spa open currently and offering all amenities?

Добрый день ! Мы раньше останавливались в вашем отеле , но была возможность бронировать сразу НВ питание . Сейчас я такого не вижу во всех предложенных вариантах, хотя работаю в туризме. Можете подсказать фиксированная стоимость ужина есть ? Нас 2 взр +1 ребенок 6 лет , планируем приехать 13.03-16.03

How do I ensure I get a room with 2 twin beds when booking?

Dear Josefine Bohm, I am responding to your reply of my review about the awful experience we had at the Radisson Blu Badischer Hof. I have two issues with what you wrote: 1. "(Mr. Dudeen's customer service) has been highly praised by other guests in the past." There is absolutely zero evidence on Trip Advisor to support your claim although there is unlimited opportunity for customers to do so. Furthermore, I suggest you talk to members of your own housekeeping staff to understand the degree of contempt they have for Mr. Dundeen. 2. "Our Management would have appreciated to receive your feedback while you were still here. . . ". We tried to do exactly that! Mr. Muhammed Duneen, several times, refused our request to speak to the General Manager. It was Saturday morning and, according to Mr. Dudeen, the General Manager was not on site and could not be contacted. He even refused to give us the manager's name. We left at 6:00 AM on Monday so a face to face meeting did not occur. Ms. Bohm, if your comments are sincere, we would welcome an opportunity to speak with your General Manager about our experience at your hotel. We believe it is criminal to take money from your guests and deliver the experience we received. We also find the attitude of your staff and lack of apologies (prior to your post) appalling. Perhaps your General Manager can enlighten us and show us where we are wrong.