Had the manager changed between beginning and end of September? as two reviews state that the manager was not aware of mice in reception.
Just asking as I don't particularly want to stay somewhere if the integrity of the management is questionable
We didn’t see any mice and the hotel is very clean and neat!!! The staff is amazing!!! I highly recommend this hotel!!! I’ll be back there for sure!!!
Not sure about the change of management. I have stayed here several times, all staff are super helpful and friendly. I cant comment on mice in the foyer, as my room and the hotel facilities are always clean.
you will enjoy your stay.
We had a lovely stay. The hotel was clean and the staff exceptional.
I don't know the answer to that, but our stay was very pleasant...NO MICE sightings! Very clean rooms and common areas, friendly staff, great location.
Cannot help with your question as I am unaware of the problem. We found staff and hotel very clean the outdoor area great. Also this part of SF will attract Mice around the wharf area ?? What city doesnt have mice or rats?
Thank you we stayed there in 2015 and all was ok then, but when two separate people mention mice and a manager claims to not know anything about it, it is a bit alarming. We will just have to be alert when we go in August.
Thank you again.
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