Mad-Renaline Activities
Mad-Renaline Activities
Mad-Renaline Activities
5
10:00 - 16:00
Maandag
10:00 - 16:00
Dinsdag
10:00 - 16:00
Woensdag
10:00 - 16:00
Donderdag
10:00 - 16:00
Vrijdag
10:00 - 16:00
Zaterdag
10:00 - 16:00
Zondag
10:00 - 16:00
Informatie
Duur: 1-2 uur
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Voordat Tripadvisor-beoordelingen geplaatst worden, gaan ze door een geautomatiseerd trackingsysteem dat informatie verzamelt en de volgende vragen beantwoordt: hoe, wat, waar en wanneer. Als het systeem iets detecteert dat mogelijk in tegenspraak is met onze communityrichtlijnen, wordt de beoordeling niet gepubliceerd.
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5.0
310 beoordelingen
Uitstekend
272
Heel goed
25
Voldoende
3
Slecht
3
Vreselijk
7
Connor C
5 bijdragen
jul. 2023 • Stellen
Great day out! Lovely staff who go to great effort to ensure you have fun. The segwaying is very fun and you get great instructors who make it safe and fun.
Can't wait to go again!
Can't wait to go again!
Geschreven op 24 juli 2023
Deze beoordeling is de subjectieve mening van een Tripadvisor-lid en niet de mening van Tripadvisor LLC. Tripadvisor voert controles uit op beoordelingen.
BMF904
Wigan12 bijdragen
jul. 2023 • Vrienden
Had a great morning of archery and air rifle shooting. With personalised coaching and some top tips! Fantastic service from everyone we met and will be in touch to book some axe throwing! Thanks again for a lovely Saturday morning!
Geschreven op 15 juli 2023
Deze beoordeling is de subjectieve mening van een Tripadvisor-lid en niet de mening van Tripadvisor LLC. Tripadvisor voert controles uit op beoordelingen.
TravellingBuxt
Londen, UK23 bijdragen
jul. 2023 • Stellen
Do not buy a voucher. I've had a terrible experience. I spoke to them last year and they said they run Zorbing every other week throughout the summer.
I then came to book and the headaches began. They are almost impossible to speak to/get an email response from. I've called about 8 times, left messages with no response. I've had 2 email responses and about 5 emails not responded to.
The issue is that they have limited weekends over the summer and won't issue a refund of the voucher based on the incorrect info I was given.
I then came to book and the headaches began. They are almost impossible to speak to/get an email response from. I've called about 8 times, left messages with no response. I've had 2 email responses and about 5 emails not responded to.
The issue is that they have limited weekends over the summer and won't issue a refund of the voucher based on the incorrect info I was given.
Geschreven op 11 juli 2023
Deze beoordeling is de subjectieve mening van een Tripadvisor-lid en niet de mening van Tripadvisor LLC. Tripadvisor voert controles uit op beoordelingen.
Lipstykb
Stoke-on-Trent, England4 bijdragen
mei 2023 • Vrienden
We had THE most amazing time segway'ing....Les & Clint were amazing & we're so patient with all of our group....this was our 2nd visit & there will be many many more. I cannot reccomend this place enough 😍
Geschreven op 8 mei 2023
Deze beoordeling is de subjectieve mening van een Tripadvisor-lid en niet de mening van Tripadvisor LLC. Tripadvisor voert controles uit op beoordelingen.
Paul A
3 bijdragen
feb. 2023 • Stellen
Unfortunately this company charges £10 per person to rebook if you are unable to attend(for all reasons being if you had a heart attack, your child died etc). The staff on the call today, a co director im lef to believe by the name of David quoted was aggressive and the fee is not quite clear over the call as to what this goes towards possibly lost revenue but a few times he mentioned its 'just our fee'. We have been assured we can book again but no mention from David how, there is no email confirmation of cancellation and overall this appears to be a money making outfit through cancellations. As with the many other reviews some are positive but please read the negative reviews David over the phone aggressive as others have stated he possibly also thinks being aggressive will make us not rebook and challenge further id think again. In other reviews you can see that the responses have two directions passive aggressive and aggressive in response.
When questioned about an email contact he gave the same email for both media enquiries and complaints. When i mentioned the word media enquiries the man quickly got defensive however im not quite sure he wouldnt want the media to know about his company?
When i stated my wife may come he told me i have already verbally stated i cannot make it and i would be refused to sign the waiver.
We will rebook and update this review when i am recovered with further feedback all factual.
When questioned about an email contact he gave the same email for both media enquiries and complaints. When i mentioned the word media enquiries the man quickly got defensive however im not quite sure he wouldnt want the media to know about his company?
When i stated my wife may come he told me i have already verbally stated i cannot make it and i would be refused to sign the waiver.
We will rebook and update this review when i am recovered with further feedback all factual.
Geschreven op 19 februari 2023
Deze beoordeling is de subjectieve mening van een Tripadvisor-lid en niet de mening van Tripadvisor LLC. Tripadvisor voert controles uit op beoordelingen.
We are really sad that you have had to come to trip advisor to write your review as we are a very friendly family company who really care how our customers are treated.
Just like every other company who employ so many staff who have families we have to have rules and regulations and if a customer calls us direct on the morning to cancel their experience as you did (you stated you had creaked your neck) and wanted to cancel on the morning and make a free rebooking?
We run a very tight ship at Madrenaline and our health and safety is paramount, if you told us you were unfit (as you did) you wouldn't be covered by our insurance should anything had happened on the day, when challenged about your creaked neck you then said you were fine to come and your neck wouldn't be a problem, however you had called us to say you were unfit to come and wanted a free rebooking, the booking office clerk did offer you a new booking for only £10 per person, the normal cost is £29.50 per person, the £10 rebooking fee is to cover the lost revenue on the day and also the lost revenue of the new booking date, just like if you had purchased a theatre ticket or a football ticket you would be expected to pay a rebooking fee or some companies don't even allow a rebooking for no shows.
We make sure every customer is well looked after and has the full one hour experience that they have paid for, we go way beyond their expectations and make sure everyone leaves happy, however if you clearly state you are unfit to sign the waiver of liability and responsibility then we can not allow you to participate on the day.
You purchased your voucher through Buyagift and they clearly stated the terms and conditions as we did on your email confirmation which we do have a copy here that you received stating 14 days notice is needed for cancellations, however we do and have done for many a customer allowed rebookings for heart attacks and other ailments you have mentioned above which im sure you will agree is a lot worse that a creaked neck... Your wife was more than welcome to attend on the day however you did no mention this on the phone call as we always suggest that maybe someone else may take your place on the day.
As clearly stated on our terms and conditions you may be eligible for a rebooking by calling the booking office on 0345 4700 071 and if so a £10 per person rebooking fee is payable upon booking.
We also offer cancellation insurance should you be outside of the 14 days notice we require.
All above information is Factual and if you decide to rebook you can do so by calling the booking office.
Geschreven op 10 maart 2023
Dit antwoord is de persoonlijke mening van de managementvertegenwoordiger en niet de mening van Tripadvisor LLC.
LaurenandCharliexx
301 bijdragen
sep. 2022 • Vrienden
We all had so much fun here! Me, my husband and our friends booked archery, rifle shooting and axe throwing and literally had the best time. I’d never done any of these activities before and was a bit nervous but didn’t need to be, as soon as we got there a friendly man greeted us and introduced the man who would be instructing us (Sorry can’t remember his name maybe Dan?). My friend decided not to book axe throwing, but the man wasn’t having any of it, and got her involved, and we all laughed so much. We enjoyed learning archery, and he gave us different challenges which were fun. I was very nervous with the rifle shooting but he helped me and I felt safe. In the end I was the best one at it, as i managed to shoot the target that blows up before the others. Thank you so much for a great day. We will be back to try more activities and definitely practice more archery.
Geschreven op 6 oktober 2022
Deze beoordeling is de subjectieve mening van een Tripadvisor-lid en niet de mening van Tripadvisor LLC. Tripadvisor voert controles uit op beoordelingen.
Jenny H
1 bijdrage
aug. 2022
Madrenaline hosted our corporate team building event this August and we all had a great time! Straight away Trish and the team were so friendly and welcoming and created a casual, fun environment. We started off on the segways, and as complete beginners we had a right laugh and were made to feel safe, assured we didn't have to do anything we weren't comfortable with. We all wanted our own segways by the end! We then took part in the team building field games which again we had a good laugh (and no doubt made fools of ourselves). Thank you to Madrenaline for giving us a great day, we will definitely be back :)
Geschreven op 2 september 2022
Deze beoordeling is de subjectieve mening van een Tripadvisor-lid en niet de mening van Tripadvisor LLC. Tripadvisor voert controles uit op beoordelingen.
Carl M
4 bijdragen
jul. 2022
A Party of 10 work mates had a fantastic time doing combat archery, segway safari and axe throwing.
We all had a huge amount o fun and the team at Mad-Renaline were amazing.
We will be back!
We all had a huge amount o fun and the team at Mad-Renaline were amazing.
We will be back!
Geschreven op 29 juli 2022
Deze beoordeling is de subjectieve mening van een Tripadvisor-lid en niet de mening van Tripadvisor LLC. Tripadvisor voert controles uit op beoordelingen.
HevJay
Manchester, UK65 bijdragen
jul. 2022 • Gezinnen
Brilliant Segway session, great instruction and encouragement from the instructors. Would totally recommend to anyone 😊
Geschreven op 16 juli 2022
Deze beoordeling is de subjectieve mening van een Tripadvisor-lid en niet de mening van Tripadvisor LLC. Tripadvisor voert controles uit op beoordelingen.
Libs
1 bijdrage
jul. 2022 • Zaken
My team and I visited madrenaline for some team building activities and air rifle shooting. They absolutely did not disappoint! From start to finish, the team were attentive and made us feel very welcome. They were all really lovely and made our experience fab! The activities weee such a laugh and we all enjoyed the air rifle shooting. Loved the awards at the end too. We all says we would return and do some of the other activities available. I’ve recommended them to people as well - it was such a great afternoon and we were all buzzing afterwards! Thanks to the team again you were just great!
Geschreven op 14 juli 2022
Deze beoordeling is de subjectieve mening van een Tripadvisor-lid en niet de mening van Tripadvisor LLC. Tripadvisor voert controles uit op beoordelingen.
I’m looking at purchasing the Segway as a gift, when it talks about relays does that mean they are not on the Segway for the hour?
Geschreven op 29 april 2018
Hi Angela, we have different vouchers for Segway experiences, the weekend Segway for £29.50 per person you get to experience your own Segway for the full hour and you complete all three Segway courses it’s so much fun we do offer the same experience mid week for £20 per person where you also have your own Segway for the full hour I hope this helps we look forward to seeing you soon.
Geschreven op 12 mei 2018
how old must you be to drive a segaway?
Geschreven op 12 februari 2016
So sorry ive only just seen your message, min age is 12 years old, thank you and hope to see you soon.
Geschreven op 15 mei 2017
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