Dear OmmaP, I'm very sorry to read that you were disappointed by our tour. We strive to offer our guests something that they cannot get anywhere else, watching free flying Scarlet macaws whilst learning from dedicated conservation volunteers and professionals about a working conservation organisation. Obviously we are all always looking for ways to improve so we welcome all feedback good or bad. Our presentation is based around the work we do at The Ara Project, using information we have collected as well a partner organisations. The aim is collate all the information into a easily digested and interesting short presentation. We welcome any constructive feedback on how this can be improved. Our aim is to release birds and for them to be as independent as possible this means not feeling comfortable around people. This is the only way we can create a healthy, growing released population. The feeders that are high up in the trees, are as close as we feel is possible without habituating the birds with people. I am sorry if this was not close enough for you. I am confused about the length of time you say our tour was, our tour last 50-60 minutes. You said you left after 35 minutes so I have to assume you left early and didn't stay for the final third of the tour. This is a shame because in this section you would have learned more about specific aspects of the birds anatomy (feathers and bones) and also hear about more about our released populations. Our guests cannot see our breeding birds because not only do we not want to disturb our breeding birds but in Costa Rica it is also against the law. Previously seeing the Great-green macaws was part of the tour, that was until the laws changed. In the future we will be opening a sanctuary for non-breeding, rescue birds and then our guests will be able to see these birds up close in captivity. I hope you don't think you were mislead, we do not mention seeing Great-green macaws or any birds in captivity in any of our promotional material. Thank you for suggesting people donate to help save these magnificent birds, it is through donations and people coming to learn about our work that we can do the work we do. I am very sorry you were not satisfied with your experience, most guests who come are, but being told where we can improve will help us make the experience we offer better in the future. Kind Regards The Ara Project team

Dear Anonymous10779, Thank you so much for the great review, we are glad you enjoyed your experience - Manzanillo truly is a unique place to see Great green macaws. Unfortunately you have written your review on the wrong page, we have different pages for our two sites. You have written your review on our Punta Islita page. You can find our Manzanillo site page here: https://www.tripadvisor.com/Attraction_Review-g1644063-d10161513-Reviews-The_Ara_Project-Manzanillo_Province_of_Limon.html Kind Regards The Ara Project team