We had a good driver who did not speak English. Then a second guy who spoke some English rode up with us. A third guy who was the English speaking guide met us up there. I am not clear on why there were so many employees, yet no one had much to say about the volcano or history outside of 5 minutes or so of talking. We didn’t get much of a tour although everyone was pleasant and got us where needed to include bathroom breaks. The lunch was disappointing (dry barbecue chicken breast, pizza, or burger) at a bland more Americanized lunch place. The hot springs are at the lunch/spa place. They have a large pool that may have water from the mountain and several different temperature pools. There is nothing cultural about the lunch or the ‘spa’. For what we paid, we were disappointed. The staff said entry to the spa is about $10 USD and lunch is about $10 USD.
The staff, again, are pleasant. And they ensured one of the people on the tour who had a stomach upset from the day prior was taken care of (rest, nurse, med) on the tour. I’d expect such a tour to be maybe $75. And one could be upset at the false advertising of ‘hot springs’ as it’s more of a spa club with options to lay out or be in hot or cold water.