Xalam Tours
Informatie
De betere manier om door Europa te reizen ... XALAM TOURS is gebouwd op de waarden van culturele onderdompeling, ervaringsreizen en authentieke verbindingen. We zijn gebaseerd op het simpele idee dat de beste manier om onze wereld te leren kennen, is om het uit de eerste hand te ervaren. Vijftien jaar later blijven we een familiebedrijf met dezelfde kernprincipes.
Vertaald door Google
Dit is een bedrijf
Deze leverancier werkt als een bedrijf.
Amsterdam, Nederland
Tours en tickets van Xalam Tours
Omzet beïnvloedt de ervaringen die worden uitgelicht op deze pagina. Lees hier meer informatie.
Historische tours
9–10 uur
Gratis annuleren
Weet je het niet zeker? Je kunt deze reservering tot 24 uur van tevoren annuleren voor een volledige restitutie.
Aanbevolen door 93% van de reizigers
93% van de beoordelaars gaf dit product een bollenwaardering van 4 of hoger.
vanaf
€ 149
per volwassene

We voeren controles uit op beoordelingen.
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Bekijk meer informatie over ons beoordelingsbeleid.
4.5
4,5 van 5 bollen34 beoordelingen
Uitstekend
29
Heel goed
1
Voldoende
0
Slecht
2
Vreselijk
2

Deze beoordelingen zijn automatisch vertaald vanuit het Engels.
Deze service bevat mogelijk vertalingen van Google. Google wijst alle expliciete of impliciete garanties met betrekking tot vertalingen af, waaronder garanties van nauwkeurigheid, betrouwbaarheid en alle impliciete garanties van verkoopbaarheid, geschiktheid voor een bepaald doel en niet-inbreuk.

Elena V
4 bijdragen
5,0 van 5 bollen
AWESOME! Beautiful flowers and beautiful atmosphere. It was an enjoyable experience for my family and I. So many colors and different types of flowers. Will be coming back next year.
Geschreven op 12 april 2024
Deze beoordeling is de subjectieve mening van een Tripadvisor-lid en niet de mening van Tripadvisor LLC. Tripadvisor voert controles uit op beoordelingen.

Assunta
Treasure Island, FL3 bijdragen
5,0 van 5 bollen
mrt. 2024 • Gezinnen
All I can say is IT IS AMAZING! Go early in the morning. Go in the back entrance and work your way to the front. There were far less people at that entrance, which give you better photography opportunities. The fragrance was spectacular. Birds chirping happily. As we worked our way through the beautiful meandering paths to the main entrance, we were so happy we went early. So many tour buses filled with people that of course wanted to take photos just like I did. A must see.
Geschreven op 1 april 2024
Deze beoordeling is de subjectieve mening van een Tripadvisor-lid en niet de mening van Tripadvisor LLC. Tripadvisor voert controles uit op beoordelingen.

acvl
Madrid, Spanje181 bijdragen
5,0 van 5 bollen
20 euros each entry but it is worth it.
It is a beautiful garden where you can see all the different species of tulips.
Better to go during the week and at the beginning of April
Geschreven op 1 april 2024
Deze beoordeling is de subjectieve mening van een Tripadvisor-lid en niet de mening van Tripadvisor LLC. Tripadvisor voert controles uit op beoordelingen.

Regina B
8 bijdragen
2,0 van 5 bollen
aug. 2023 • Stellen
We had done a number of day tours with various companies over the last few weeks as we were travelling around Europe, so we knew to check the booking details carefully, as often they will say something along the lines of 'arrive at 8.30am for a 9am start' or 'please arrive 15 mins prior to meeting time.' This one, however, didn't say anything to that affect and simply advised to meet at the location (outside Ibis) at 9am. We arrived at 8.50am just to be safe. We waited and waited, but there was nobody and no tour bus in sight. We triple checked that we were in the right place. I stayed put (in case someone came to get us) while my husband walked around to see if there was anywhere around the corner or nearby that we should have been - but there was nobody anywhere.

We sent a message to the tour operator clarifying the meeting place and asking if there was a delay. We then received a message to say that they had tried to call us and had left without us because they needed to keep to their "tight schedule" (as if we had been late and held them up).

I would completely understand them leaving without us if we had been late. But we were early and standing around wondering where they were - nobody had come back to the meeting place between 8.50 and 9am to check for any remaining tour participants (the bus was apparently in a different location, so they had walked people over to the bus from the meeting place). We were using a travel sim so the number they called us on was not connected. Regardless of whether we answered the phone I would not have thought it was appropriate to leave prior to the agreed time - they just made an assumption that we wouldn't turn up.

If the meeting time is 9am, the tour should not leave before that time, and the tour guide should be at that meeting place up until that time as specified. Alternatively, the booking confirmation should advise an earlier arrival time and note that the bus does not actually leave from the meeting point.

After finally getting hold of them, we were told we could meet the group at the first tour stop if we caught a bus at our own expense (it wasn't expensive, but the tour was). We did this and were able to join the tour for the rest of the day. It wasn't acknowledged that they left early; we were made to feel as though the mix up was our fault.

It was a nice tour in that we saw some lovely little towns, but it was overpriced for what it was, and after such a rocky start and no real apology or even acknowledgement of their mistake, it did ruin the day a bit. We were also incredibly frustrated because at each town we visited, we were given a time to return to the bus so that we could leave for the next place. Not once did we leave on time - we waited up to 20 minutes for people to return. So the "tight schedule" apparently only applied to the departure time in the morning, and in that instance they left BEFORE the scheduled time - after that, the meeting times became meaningless and we just sat on the bus waiting for everyone to come back when they were good and ready. Really inconsistent and disappointing experience, and no excuse for it given the cost of the tour.
Geschreven op 24 augustus 2023
Deze beoordeling is de subjectieve mening van een Tripadvisor-lid en niet de mening van Tripadvisor LLC. Tripadvisor voert controles uit op beoordelingen.

GeyNine
Boston14 bijdragen
5,0 van 5 bollen
jul. 2023 • Alleen
Wonderful tour!! Lovely places, sightseeing, amazing group with our 2 great guides Berke and Ají, even a stop for ice creams!!!
Geschreven op 9 juli 2023
Deze beoordeling is de subjectieve mening van een Tripadvisor-lid en niet de mening van Tripadvisor LLC. Tripadvisor voert controles uit op beoordelingen.

sistravel557
Frederick, MD132 bijdragen
1,0 van 5 bollen
apr. 2023
This trip may have been nice if we were able to go on it. I was told to meet at the Ibis hotel at 9:00 we arrive at 8:15 and waited for a bus that never showed up. I had no idea they changed the meeting place. The people said they tried to contact me but we had just arrived the day before and apparently the message was not delivered to me. I would expect that at this price they could have sent a representative to the original meeting place to inform us of the change. When i finally got in touch with them they said the bus had already left and suggested I get a taxi to drive us out to Keukenhof. The cab ride would have been quite expensive so we found the tulip bus, but by the time we waited in line for the bus and arrived at the garden the guide told us we only had one hour before the bus left for the 2 hour drive to Giethoorn. At this point we opted to just take the entry tickets to the garden and forget the rest of the trip. I went to Amsterdam to see the tulips, this change of bus stop ruined our day. Luckily we enjoyed our time in the Garden but will never use this company again.
Geschreven op 9 mei 2023
Deze beoordeling is de subjectieve mening van een Tripadvisor-lid en niet de mening van Tripadvisor LLC. Tripadvisor voert controles uit op beoordelingen.
Dear customer,  Thank you for the review that you have written for us regarding the tour of Keukenhof and Giethoorn. You have said that you have been told to meet at the Ibis Hotel at 9:00 a.m. It is our standard procedure to tell our customers that the meeting time is between 8:30 a.m. and 8:45 a.m., so this is the first misunderstanding. You said that you arrived at 8:15 a.m. and waited for a bus that never showed up (according to you). If the bus never showed up, there would be complaints from other participants. In this case, we had more than 35 participants that day, and you were the only one who did not show up on that day and at the right place. Our procedure is to always make contact with the participants if there is any change in the departure time and/or meeting point. We always send an email, voice call, text message, or WhatsApp message. With all those options at your disposal, you did not respond to any of those communication methods. Again, in our standard procedure, we always have one coordinator waiting for the participants in front of the Hotel Ibis and the tour guide waiting in front of the bus in the other location. And the coordinator that stands in front of the Ibis hotel always makes sure that he or she waits until the departure time, which is at 9:05 a.m. for that day. It is our policy that we depart the tour no more than 5 minutes after the original departure time, which is 9:00 a.m. Yes, we suggested to our participants who could not arrive on time that they take their transportation directly to the first destination, which is Keukenhof. It is the responsibility of the participants to manage their own transportation to the first destination to meet the group at that location. It is not our responsibility if the participants show up late at the destination. Regarding the departure time from Keukenhof to the second destination, which is Giethoorn, it is a fixed time, so if the late participants do not want to go along with that timing, it's their responsibility to decide whether they will go along with the group to conduct the rest of the tour. The conclusion is that the responsibility for engaging communication is up to the participants; you cannot blame anyone else if you do not fulfill your own responsibility to check all your communication methods. In this case, we have the rest of the group enjoy the full journey of the Keukenhof and Giethoorn tours that day except you. We take thousands of participants every season to our different experiences, and most of the people are satisfied with the way we conduct the tour or experience. We are very sorry to receive "one-star" reviews from our participants who, because of their own mistakes, blame others for the unfortunate events that took place on that day. Kind regards,  Xalam Tours Customer Service
Geschreven op 10 mei 2023
Dit antwoord is de persoonlijke mening van de managementvertegenwoordiger en niet de mening van Tripadvisor LLC.

Karyn O
8 bijdragen
5,0 van 5 bollen
Fabulous day out... our tour guides and bus driver looked after us very well... so informative and fun! Would highly recommend this tour to see some beautiful villages outside the city... I was very surprised it was so good !!
Geschreven op 1 mei 2023
Deze beoordeling is de subjectieve mening van een Tripadvisor-lid en niet de mening van Tripadvisor LLC. Tripadvisor voert controles uit op beoordelingen.

Donna K
North Stonington3 bijdragen
5,0 van 5 bollen
apr. 2023 • Stellen
The gardens were wonderful and the sun came out for us. Our tour manager was informative and well humored. The Geithorn canal tour was ok, it would have been nicer if sunny.
Geschreven op 27 april 2023
Deze beoordeling is de subjectieve mening van een Tripadvisor-lid en niet de mening van Tripadvisor LLC. Tripadvisor voert controles uit op beoordelingen.

tovandi
14 bijdragen
5,0 van 5 bollen
apr. 2023 • Stellen
My husband and I wanted to see Keukenhof and Giethoorn and didn’t want the hassle of renting a car etc. this trip was perfect. It took us early to Keukenhof and we had several hours to explore the gardens and the tulips. Our guide Maria, gave us the best route to see everything there. On the way to Giethoorn, we say multiple fields of blooming tulips. Maria gave us a short history of all the important Dutch towns that we passed. She was delightful. Our driver Tony, (who was 80!) was excellent as well. We loved our experience and would highly recommend this trip for the convenience and efficiency.
Geschreven op 22 april 2023
Deze beoordeling is de subjectieve mening van een Tripadvisor-lid en niet de mening van Tripadvisor LLC. Tripadvisor voert controles uit op beoordelingen.

Shaun P
3 bijdragen
5,0 van 5 bollen
Naufal was as good if not better than the destinations, his passion really brought everything to life. Keukenhof was amazing and still full of flowers though we were early in the season. Giethoorn was a world of its own with plenty of shops places to see and our boat tour with Kevin was great.
Geschreven op 26 maart 2023
Deze beoordeling is de subjectieve mening van een Tripadvisor-lid en niet de mening van Tripadvisor LLC. Tripadvisor voert controles uit op beoordelingen.

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Xalam Tours (Amsterdam) - Alles wat u moet weten VOORDAT je gaat (met foto's) - Tripadvisor

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