Thanks for flying with us Andrea! Our City Lights Experience gives an unparalleled view of the iconic Manhattan lights! We love to hear that the experience was both magical and accessible!

Thank you for sharing!! We're so glad we could help ease the process to get to us!

Thank you for flying with HeliNY Sarah! We're glad we were able to make your flight happen!

Wow, a perfect trip! We love to hear it! Thanks for choosing HeliNY!!

Thank you for flying with us!! We appreciate this feedback and we will look into ways to create transparency for getting to the Linden, NJ heliport.

Thank you for sharing Kristine! We love to hear that our experience and staff are going beyond expectations!! Our Bell 407 helicopters seat 6 passengers with 1 pilot. There is 1 seat up front next to the pilot and a cabin with 2 seats facing backward and 3 seats facing forward. Seating is determined by the weights of all passengers on the flight so we cannot guarantee you a seat in advance. Our aircraft have floor-to-ceiling glass windows for excellent views from any seat. Our flights are almost always fully booked. The only way to guarantee a private tour is to reserve all 6 seats in the helicopter. Our pilots will do their best to point out the major sites and answer your questions, but their main focus is to keep you safe in the air. This may mean our pilots will communicate with other aircrafts to ensure your highest degree of safety. Photos are permitted inside the helicopter and we welcome guests to take photos with their phone or camera. As a safety measure, no stopping for photos is permitted while walking to and from the helicopter. We take a professional photo outside the helicopter for purchase after the tour. We now offer to take photos of groups at our Linden location. In regards to travel to and from the heliport, we offer to book directly a round trip luxury SUV service for an additional. A train runs from Penn Station to Linden. Then, it is a 5 minute taxi or uber to the Airport.

We're so glad you could join us! Thank you for sharing these kind words. We're proud to be able to provide this level of satisfaction!

Hi Samantha, Thank you for sharing this feedback and joining us for a night flight out of our New Jersey location. The tour routes are heavily restricted by city regulations and flying out of Manhattan at night is not permitted. Our Linden Airport location offers the same great views available from our Manhattan location for a fraction of the price! We aim to be transparent about the logistics of arriving to the Linden Airport. We appreciate your feedback and will review our language on Viator to continue to provide the most accurate information to our passengers. Because the heliport is a busy place with active rotors, the landlords deem that it is unsafe for passengers to take their own pictures walking to and from the helicopter. Our staff do take a picture of passengers prior to the flight which can be purchased as a print of digital copy afterwards. We do not include the souvenir price in the experience price so that passengers can choose whether or not they wish to purchase their photo.

Thanks for sharing Bella!

We appreciate your feedback, and we're so happy you enjoyed your flight and experience with your pilot. You've flown with us during the busiest time of the year, right between Christmas and New Year's. We strive to be respectful of our clients' time, be organized, and stick to a schedule. We apologize if this did not come across in your experience with us.