Dear customer, thanks a lot for your feedback. We are glad you liked the tour. 1)Talking about the fee to Muir Woods, we mentioned that the entrance fee is not included in the field where Viator requires it. 2) The viewpoint of the golden gate bridge is not the best one...unfortunately, we can't offer smth else and all the tour buses and tour companies go there on the tours. 3) About the gratuity...it's completely up to you to pay him gratuities or not, we will definitely talk to our drivers once again about this. Anyway, thank you again and we will be happy to see you on our other tours!

Dear Steven, thanks a lot for your feedback. We are glad you enjoyed your time doing the tour with us because we always try to do our best for the customers. Moreover, thank you for the high rank of our guide's (Joseph) job, we really appreciate it. We are looking forward to seeing you again on our other tours!

Dear Joyce K, thanks a lot for your feedback. I am really sorry to hear that but I know for sure all our guides have special devices to be heard all over the van. Maybe there was an issue with the connection or something like this. Anyway, sorry again for this inconvenience, we will definitely take it onto the account

Dear customer, thanks a lot for your feedback. We are glad you enjoyed your time doing the tour. Also, we are happy to hear about the high rank of our tour guide work. We are looking forward to seeing you again on our other tours!

Dear Stacwy, thanks for your feedback. Speaking about the extra charge for the ferry, I can say that the description of the tour does not say that its cost is included in the tour price (this is a separate business that has nothing to do with us). In addition, if you thought that the owner of the company was impolite in a conversation with you, then we apologize to you, but I can say that communicating sharply and impolitely with customers is not included in the policy of our company, as we value our customers and our reputation.

Dear customer, thanks a lot for your feedback and we are delighted you enjoyed your time during the tour. Also, we appreciate your high ranking of our driver's work. We are looking forward to seeing you on our other tours!

Dear Sarah P, thanks a lot for your feedback and we are delighted you enjoyed your time during the tour. Unfortunately yes, the tour guides are not allowed to tell the stories in the Woods. That's a pity! We are looking forward to seeing you on our other tours, because we also provide Wine tours and City tours!

Thanks a lot for the feedback!