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Zagreb Urban Wine Bike Tour aangeboden door Lobagola Tours

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Zagreb Urban Wine Bike Tour

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€ 125,00
Datum
2 volwassenen
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Vertrekpunt
Lobagola Tours, Ilica 134, 10000, Zagreb, Croatia
Duur
2 u. 30 min.
Gegevens terugkeer
Keert terug naar oorspronkelijk vertrekpunt
Inbegrepen
  • Eten proeven
  • Wijn proeven
  • Lokale gids
  • Gebruik van de fiets
Uitsluitingen
  • Hotel ophalen en wegbrengen
  • Fooi
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Aanvullende informatie
  • U ontvangt op het moment van boeken een bevestiging
  • Minimumleeftijd is 18 jaar
  • Een minimum van 2 personen per boeking is vereist
  • Er nemen maximaal 8 reizigers deel aan deze tour/activiteit
Annuleringsbeleid
Annuleer minimaal 24 uur vóór de startdatum van de activiteit voor een volledige restitutie.
6beoordelingen
0vragen en antwoorden
Waardering van reizigers
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Holden20777 heeft een beoordeling geschreven mei 2019
Prescott, Arizona898 bijdragen285 nuttige stemmen
5 minuten voordat de tour zou beginnen, werd ik benaderd door EMAIL om me te vertellen dat het was geannuleerd. Omdat de gids zichzelf 5 uur eerder in de ochtendtour verwondde. Ik was al naar hun locatie teruggetrokken en was ter plaatse. Om een terugbetaling te krijgen, moest
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Antwoord van LobagolaBnB-Tours, Owner bij Zagreb Urban Wine Bike Tour
Gereageerd op 17 jan. 2020
Dear Mr. Dr. Daniel B Swartz, CI, CT, SC:L, ED:K-12 Since 1985 Serving the State of Arizona In-Person and VRI Nationally Certified Interpreter for the Deaf Arizona Licensed, Legal-A, #DS26081969 Court Interpreter for Arizona, New Jersey, and Pennsylvania Federal/US District Court Interpreter As we like to give words and meaning to a person as the market knows who we are so we have to be open minded from both sides of the story so the customers know who you are, as you are hiding behind the nickname. You have booked Urban wine bike tour with us, and since our guide fell that day hurting his collarbone we have emailed you couple of hours before the tour that we're not able to provide it as we were not able to find a substitute for the delivery of unique experience this tour requires. You have arrived to the Lobagola Tours premises which are located inside our Lobagola B&B hospitality business, more then 1 h before the start of the tour. Since we have sent email more then 2 h before the start of the tour (we tried to find substitute but have failed unfortunately) that we are not able to provide one we do not see a problem with our guides misfortune. Later that day you asked if we can offer you a substitute for the tour and we offered our falconry tour that would be held on Saturday as you booked Urban wine tour for Wednesday. You accepted our offer for the private falconry tour as we offered same price that you booked Urban wine bike tour. So instead of 120,00 eur we offered to take you for the falconry tour for 94,00 eur. Receiving your written acceptance via email from your side we considered to be more then enough that you will show up for the defined date and time (we still trust people when they say something). Since you have obviously made an impression that we cancelled Urban wine bike tour because of some other reason then the one we've provided, you decided on purpose not to show for the falconry tour on the arranged date and time. As you were insulting and cursing over email me personally and our business, we have provided full conversation to the Expedia Local expert team just to showcase how rude and irrational your behaviour was towards us even though we provided all the info in advance and acted honestly. Payment on site are available with credit cards, cash, or you can also pay via PayPal as another option. Our mistake was that we trusted you hence didn't ask you to book online as that would give a reason for one of our Falconers to fulfil the daily free flying with the birds we need to do as planned, and not to create rearranging the routine the birds need to have. You have acted selfishly and we want to showcase that that kind of behaviour is not appropriate as we spoke over email already. Also as you were threatening that you will write an awful review for experience you haven't tried at all, I have stated and will repeat one voice among many others is not important if it's irrational. Warmest regards from all of the Lobagola Tours team, Dubravko
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laticslovely heeft een beoordeling geschreven mei 2018
Doha, Qatar56 bijdragen7 nuttige stemmen
Er waren alleen de 2 van ons op deze tour maar hebben er echt van genoten. Geweldig om te leren over de geschiedenis van een plaats en meer te voet te verkennen. De wijn en snacks waren heerlijk. Zou verbeterd zijn door de wijnstops (meervoudig) een beetje meer te mengen met het
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Datum van activiteit: september 2017
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Antwoord van LobagolaBnB, Owner bij Zagreb Urban Wine Bike Tour
Gereageerd op 21 aug. 2018
Hi L, Thank you for your time and also such a nice comments on our urban wine bike tour you had with us. Wine is an important part of Croatian history and economy as well, it built partially Zagreb through wine merchants and traders that were producing on the coast and island and then transporting and selling into mainland. With rich selection of native variety, we're always trying to select small boutique wine producers, many of which we know personally from all over the Croatian coast and islands. Zagreb is very bike friendly, and we're taking all of the guests suggestions very seriously. Some guests would like to get a longer tour, and some shorter, more focused on wine tasting and wine & food pairing. Please in the future just provide your preferences and we will adjust it to accommodate. Receive warmest regards from the whole team here at Lobagola B&B and Lobagola Tours, Dubravko/Dooby
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Lees nog 3 beoordelingen op Viator
Over de operator

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Door: Lobagola Tours
Inge G
Inge G
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Ideale eerste kennismaking met Zagreb.
Voor ons eerste bezoek aan Zagreb leek een verkennende fietstoer met Lobagola ons ideaal ... en dat was ook het gev
Belangrijke details
  • Lotrscak Tower, St. Mark's Church (Crkva sv. Marka), en nog 2 andere
  • Duur: 2 u. 30 min.
  • Mobiel ticket wordt geaccepteerd
  • Gratis annuleren tot 24 uur van tevoren
  • Onmiddellijk bevestiging
  • Beschikbare talen: Engels
Waarom op Tripadvisor boeken?
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  • Gratis annuleren tot 24 uur van tevoren
  • Lageprijsgarantie
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  • 24/7 ondersteuningBel:+31 858881845
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