Thanks for sharing your overall satisfaction with our services.Understandably this is an orientation tour and long stays at locations is not really possible, there is a group pace. We are happy you had an overall good expeirence with our professinal guides providing informative commentary. You need more time to come back and explore, as there is lots to see.

Thanks for this special mention and 5 star review of Amir G and the tour he guided. He sure is worthy of your acknowledgement for the great job he does with his group of travelers. Hope to see you again soon.

Dear Daniel, Thanks for the rave review of your guide Eitan who definitely is worthy of your kind words and 5 star rating for his informative commentary and skillful tour management. So how can Bein Harim get around it? What you describe when they are everywhere. We are sorry for this impression that the market vendors are out there, indeed as the volumes of travelers visit, so the vendors appear . We understand your irritation, however, Bein Harim cannot only be held responsible for what you describe. Please note many first time travelers do want to purchase items. Very little is not manufactured in China! We cannot for the smooth running of the tour schedule let travelers wander off on their own in the old city to browse for purchasing items they wish to take home with them. We are glad you were very satisfied with our guide EItan. He deserves your praise. Sincerely, Bein Harim Tourism Services team

Dear Michelle, Thank you for this account of your tours with Bein Harim. Eitan, Abraham and Norbert are highly regarded members of our team, very professional and known for their welcoming and friendly manner, as the many reviews on this platform reveal. That’s why we asked Norbert to file a report for thorough investigation of what exactly happened that day during your drop off. Norbert was shocked with this review, say the least. He is one of the most knowledgeable and enthusiastic guides we know, his Christian wife is from Ivory Coast as well as many of his friends and family. That’s why we find your accusations of racism wrong and unjustifiably harmful to an excellent and caring guide. Sometimes with group tours the guides forget the names of the travelers, and this is understandable after several hours of guiding . We are sorry you were upset when the guide forgot your name. Also you had been dropped off by the Melody hotel which is exactly 30 meters from your Shalom hotel . We are glad the tour with Eitan and Abraham was to your satisfaction, whereas your criticism towards Norbert is wrongly directed. Our certified guides treat all the travelers equally well, notwithstanding their ethnic origin, color, religion, sex or age. We are regretful that this was the nature of your interaction with Norbert and hope this was a matter of misinterpretation of his words and instructions on how to get to your hotel. We hope you see this reply as reiterating our intentions for the highest standard of service daily. Sincerely, Bein Harim Tourism Services team

Thanks SO much for the rave review of your tour guided by Itamar K He sure is worthy of your praise and compliments for his professionalism and great personality when guiding.We are happy to have him on our team. Bein Harim appreicates your kind recommendation for our services and look forward to having you travel with us again soon.

Dear Annette Bein Harim thanks you for this complimentary review of your tour guided by Ben. WE are happy to read that you came away with a memorable tour experience. Certainly take the unclean windows of the bus, seriously and will check with the agent. We do try daily and do this check for quality of journey and service Thanks for bringing this to our attention.

Hell Angel Thanks SO much for this detailed review of satisfaction of your tour guided by Itamar We appreciate your mention that he gives tours his personal touch thorugh his experience and wealth of knowledge. We are so glad to read you have come away with a memorable experience and look forward to seeing you on our other tours this week.

Dear MAgell Bein Harim thaks you very much for this rave review of your tour guided by the highly skilled Itamar K. We are really happy to hear that you are gratified with the tour organisation by him, he has vast expereince and as you so aptly wrote held is group all the way through. Patience, respect and kindness are the virtues all our guides have, for this we are very proud of the service we provide for our travelers.. Hope to seeyou again soon on one of our tours .

Bein Harim appreciates this 5star rated review of your tour guided by Kobi. We are happy to read that you came away enlightened by his guidance and pleasant manner. Yip the weather these days not quite springtime yet, nevertheless you got to see a lot We would be happy to seee you again on one of our tours