Dear Dindris,
Thank you for sharing your feedback.
We are very happy you found your stay at Venetian House Aparthotel enjoyable.
Thank you for assessing our rooms as of great cleanliness standard. We do our best to satisfy all needs of our guests and are always motivated by words of approval.
We consider it our personal success that our front desk staff was so welcoming and helpful during your stay. It is of the utmost importance for us to greet our guests with positive attitude, and seeing we have managed to provide excellent customer service inspires us to continue to work hard.
Since your last stay with us, we have refurbished all apartments and changed the interiors to be cosier and more elegant. We have also built a second lift in the courtyard part of the building. We will be more than happy to be able to host you once again, in a brand new Venetian House.
Regards,